Privacy Policy

1. Introduction

Welcome to Eclore Retreats ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit eclore-retreats.com (the "Website").

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

When you interact with us, we may collect personal information, including but not limited to:

• Name

• Email address

• Phone number

• Payment details (for bookings and purchases)

• Any additional information you provide via contact forms or reservations

2.2 Non-Personal Information

We may collect non-personal data such as:

• Browser type

• IP address

• Pages visited

• Time spent on the Website

• Device information

• Cookies and tracking technologies (see Section 6)

3. How We Use Your Information

We use the collected information for the following purposes:

• To process bookings and payments

• To communicate with you about your reservations or inquiries

• To personalize and improve our Website and services

• To comply with legal obligations

• To send marketing and promotional emails (with opt-out options)

• To analyze user behavior and trends

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• Service Providers: With third-party service providers who help operate our Website and services (e.g., payment processors, email marketing platforms)

• Legal Compliance: When required by law, regulation, or legal process

• Business Transfers: In case of a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytical data. You can manage your cookie preferences via your browser settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal information

• Correct inaccuracies in your personal data

• Request deletion of your personal data

• Object to processing of your data

• Withdraw consent (where applicable)

To exercise your rights, please contact using the form at the bottom of the page.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.